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Privacy Policy

Effective Date: 01.01.2025

JennAir Appliance Repair (“we,” “us,” or “our”) is committed to respecting your privacy and protecting the personal information you share through our website, www.jennairappliancefixing.com (“Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

 

1. Information We Collect

Information You Provide Directly

We collect personal information that you voluntarily provide when you:

  • Submit a contact or service request form

  • Schedule a repair appointment

  • Request an estimate

  • Sign up for updates or promotional messages

This information may include:

  • Name

  • Email address

  • Phone number

  • Service address

Information Collected Automatically

When you visit our Website, certain technical and usage information may be collected automatically through cookies and analytics tools, including:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited and time spent on the Website

  • Referring website

 

2. How We Use Your Information

We use your information to:

  • Respond to service inquiries and customer requests

  • Schedule, confirm, and manage repair appointments

  • Send reminders and service-related updates

  • Provide marketing communications (if you opt in)

  • Improve Website performance and user experience

  • Maintain security and prevent unauthorized activity

 

3. Disclosure of Information

We do not sell or rent your personal information.

We may share your information with:

  • Trusted service providers assisting with hosting, analytics, messaging services, or business operations

  • Legal or regulatory authorities when required by law or necessary to protect our rights

All third-party providers are required to maintain confidentiality and comply with applicable privacy laws.

 

4. SMS/Text Messaging Communications

By providing your phone number through our Website or scheduling system, you consent to receive SMS/text messages from JennAir Appliance Repair regarding:

  • Appointment confirmations and reminders

  • Technician arrival notifications

  • Repair status updates

  • Customer support communications

Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at:

Email: info@jennairappliancefixing.com
Phone: 3235105522

SMS consent is not shared with third parties or affiliates for marketing purposes.

For full SMS Terms & Conditions, please visit:
https://www.jennairappliancefixing.com/terms-of-use/

 

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze Website activity. These tools allow us to:

  • Remember user preferences

  • Monitor traffic and usage patterns

  • Improve content and services

You may disable cookies in your browser settings; however, certain Website features may not function properly.

 

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the Internet can guarantee complete security.

 

7. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before submitting personal information.

 

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we maintain about you

  • Request corrections or deletion

  • Withdraw consent where applicable

  • Object to certain processing activities

  • File a complaint with a data protection authority

To exercise your rights, please contact:
info@jennairappliancefixing.com

 

9. Children’s Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will take steps to delete it promptly.

 

10. Updates to This Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with a revised effective date.

 

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

JennAir Appliance Repair
Website: https://www.jennairappliancefixing.com
Email: info@jennairappliancefixing.com

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